Hafal’s Promise

Pictured: Promise Ambassador and former Welsh international rugby player Dafydd James with Wales women’s national rugby union team players Hannah Jones and Kelsey Jones.

Hafal supports people with mental health problems – with a special emphasis on those with a serious mental illness – and their carers and families; we also support others with a range of disabilities and their carers and families.

Although Hafal has a specialist role in the mental health field and this forms a major part of our work we also support our wider client group’s ambitions to achieve equal or equivalent outcomes.

Hafal is committed to providing help, support, advice and friendship for all our client group in Wales, including carers, and because we feel so strongly about this, we will take responsibility ourselves wherever necessary to ensure that they will not have to cope alone.

This means that Hafal’s services across Wales will never turn away anyone in our client group.

To every person in our client group who seeks our help we promise lasting friendly contact through membership of Hafal and through our online community Clic, by email, social media, on the phone, or in person depending on what is practical.

If you want our help just ask and we will keep our Promise.

Here are some ways you can access and support our service:

Note: For help in a crisis please contact the CALL helpline on freephone 0800 132 737 / text ‘help’ to 81066 or call the Samaritans on 116 123.

If you have been affected by coronavirus (Covid 19) please click here for the latest information and advice.